House Rules & Safety
Digital Dock an afforable workspace for all – combining a modern, productive and efficient working environment with an innovative, creative and supportive culture.
Safety & User Responsibilities
To help keep everyone safe, please note your responsibilities when using the Digital Dock:
Electrical equipment
Any personal electrical items brought on site must be PAT tested and in safe working condition. Portable heaters are not permitted unless specifically authorised.
Fire safety awareness
As the facility may be unstaffed at times, all users must familiarise themselves with the fire action notices displayed throughout the building. These explain how to raise the alarm, evacuation routes and the assembly point.
By using the Digital Dock, you agree to follow these requirements and act responsibly in the interest of everyone’s safety.
Clean & Comfortable Environment
Regular cleaning of communal areas is carried out to maintain a clean and comfortable workspace. Hand sanitiser and cleaning materials are available for users who wish to freshen their workspace during their visit. Users are encouraged to leave desks in a tidy condition after use.
For further guidance areas of risk, users are encouraged to use the following resources:
Digital Dock Community Guidelines
Welcome to Digital Dock — a creative workspace where our business community can connect, collaborate and thrive. These guidelines help us maintain a professional, welcoming environment for everyone.
What We Provide
Your workspace
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Access Monday to Friday, 7:30am – 9pm
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Fast fibre broadband
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A clean, well-maintained working environment
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Complimentary tea and coffee
Your community
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Opportunities to network with local businesses and coworkers
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Flexible spaces for meetings, events and workshops
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Easy booking via the Digital Dock Portal
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Access to our online member community
Your voice
We value your feedback and are always looking to improve.
Contact us anytime at digitaldock.brentford@hounslow.gov.uk.
What We Ask of You
Respect the space
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Leave desks clean and tidy for the next user
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Use kitchen areas considerately and wash your own dishes
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Keep hot meals to the kitchen areas
Respect each other
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Maintain privacy and confidentiality
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Treat everyone with courtesy and professionalism
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Digital Dock has zero tolerance for harassment or discrimination
Mind your belongings
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Personal items remain your responsibility
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Do not leave items in shared spaces unless securely stored
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Digital Dock cannot accept liability for loss or theft
Keep the building secure
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Do not share access cards or entry codes
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Do not allow tailgating
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Report any security concerns promptly
Stay safe online
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Follow the BT fibre broadband terms of use
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Use the network responsibly and securely
Pricing & Our Community Commitment
As a council-owned workspace, Digital Dock is committed to keeping high-quality workspace affordable for local businesses and independent workers.
Our pricing reflects the real cost of operating the facility. Where changes are necessary, we will provide advance notice and clear explanation.
Your feedback is always welcome.
GET IN TOUCH
If you have any questions or want to book a tour, please do not hesitate to contact us.
Contact Us